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All return requests must be initiated within 31 calendar days from the date of delivery.
To be eligible for a return, the product must:
We reserve the right to refuse any return that does not meet these conditions.
For standard returns (including customer-initiated returns after delivery), all related costs are the responsibility of the customer, including but not limited to:
No restocking fee will be charged unless otherwise specified.
If the delivered product is found to be incorrectly shipped or arrives visibly damaged before acceptance, the customer may refuse delivery at the time of receipt without any charge.
To qualify:
Once verified, no return shipping cost or cancellation fee will be charged.
Claims for visible shipping damage reported after delivery has been accepted and signed for may not be eligible for free return, replacement, or compensation.
Orders may be canceled free of charge only before shipment confirmation.
Once an order has been shipped:
Refunds will be processed only after the returned item has been received and inspected.
All returned items are subject to inspection upon receipt.
Refunds will only be issued after the returned product is inspected and confirmed to meet return eligibility requirements.
Any of the following may result in partial deductions or refusal of refund:
The seller reserves the right to make the final determination regarding return eligibility and refund approval based on product inspection.
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